Reserve Your Labrador

Early Reservation Program*

Exclusively for Home Users

$250 Refundable Deposit Provides

  • Priority status for initial production
  • Special launch pricing (see below)
  • Preferred status in our beta program

Note: We plan to be in full production by the second half of 2023, with beta test units available earlier

Subscription Plans for Early Reservation Holders*

labrador caddie assistive robot

Labrador Caddie

Starting at: 

$1,499 upfront

$99/month

for 36 months

Labrador Retriever assistive robot

Labrador Retriever

Starting at: 

$1,499 upfront

$149/month

for 36 months

Early Reservation Plans Include

Free delivery and customized setup in your home

30-day return policy

Customer support

Free delivery and customized setup in your home

30-day return policy

Customer support

Full warranty coverage while your subscription is active

Premium Cloud Services (remote access, auto-scheduling, software updates)

Option to continue warranty and subscription services after 36-month period for $49/month

Full warranty coverage while your subscription is active

Premium Cloud Services (remote access, auto-scheduling, software updates)

Option to continue warranty and subscription services after 36-month period for $49/month

*Early Reservation Program is available for:

  • U.S. residents living in the contiguous 48 states
  • Reserving the robot for personal use
  • In their home or family member’s home

Estimated Launch Timing:

We plan to have the Labrador Retriever in full production by the 2nd half of 2023, with beta test units available earlier.

Availability for delivery and installation may be limited by geography. The above dates are estimates and may change.

Labrador Retriever assistive robot

Frequently Asked Questions

Your deposit is tracked separately and will only be applied as a credit if you decide to order the Retriever or Caddie once we start taking product orders. It is fully refundable at any time up until you decide to place an order.  

No. You are not locked into deciding which robot and/or accessories you may want to order.

On the early reservation payment form, we do ask to indicate your preferences, but we use that only for estimating demand.

The simple answer is “Yes.” For early reservations customers, the robot is yours to keep if you’ve paid for the full term of the initial subscription.  

For the best product experience, we do recommend you renew the subscription (at a reduced rate) to maintain warranty service, customer support and premium Cloud services.  However, that’s your choice.

We plan to offer an app that will let you edit and update your robot’s bus stops on your own. Certain services, such as retraining your robot in the event you move to a new home after your subscription is over, may involve a service fee if you have not renewed your subscription. 

We do plan to offer an option to pay for the subscription upfront as a one time charge. Your warranty and premium services would still be active for 36 months.  

If you are interested in the Retriever or Caddie and prefer making an upfront payment, you can still place the $250 refundable deposit now. The deposit would apply as a credit whichever way you select to pay for the robot at the time of purchase.

We will be working on policies for the subscriptions and will have an update on the terms of the subscription before we start taking full orders.

The over-simplified answer is “No,” at least initially, as we believe most insurance programs would treat this as an out-of-pocket expense. That said, we are working with health care and insurance providers to explore possible ways to expand their coverage or provide discounts. 

Labrador’s robots require significant testing and iterations to ensure a great customer experience. Additionally, the global supply chain shortage is dramatically impacting our suppliers and manufacturing partners, and in general, has impacted almost every step in the process.

Your early reservation can make a big difference by demonstrating the demand in the market, which in turn helps us secure additional resources and support from our partners.